1The trick is trust
Phishing (MITRE ATT&CK T1566) gets a person to act: click a link, open an attachment, enter a password, approve a payment. It works because the message looks like it comes from someone the person already trusts.
Look-alike domains are the most common disguise. 'rn' reads as 'm' at a glance, so rn1crosoft-billing.com passes for microsoft. Other tricks are a swapped letter, an extra word like -billing or -secure, or a different top-level domain.
2Check what you can verify
The display name is chosen by the sender and proves nothing. The actual sending address and its domain are what to check. On a link, the real destination is what the browser shows when you hover, not the link text.
Email authentication (SPF, DKIM and DMARC) lets a receiving server check that a domain authorised the message. A failure is a strong signal. A pass only proves the message came from that domain, which may be the attacker's own look-alike.
3When someone clicked
Find out exactly what happened: link opened, credentials entered, or file run. If credentials were entered, reset them and revoke active sessions, because a reset alone leaves an attacker's existing session working.
Search for the same sender or link across all mailboxes. Phishing rarely goes to one person.
